Since VirtualDJSkins is offering non-tangible, irrevocable goods we do not provide refunds after the product is ordered, which you acknowledge prior to purchasing any product at our site. Please make sure that you’ve carefully read our buyers guide. We make exceptions only with this rule when the product appears to be not-as-described. The deadline for any refund is one week after the order date. The refund is issued to you after we receive a Waiver of Copyright signed by you. This is a required condition.